Site Overlay


You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Thanks for marking this as the answer. Lewis’s post on March 29, I am one of you, I am an owner and user of Acer and Microsoft products. The Virtual Agent is currently unavailable. You can follow the question or vote as helpful, but you cannot reply to this thread.

Uploader: Molar
Date Added: 11 April 2018
File Size: 6.27 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 78327
Price: Free* [*Free Regsitration Required]

I resolved the issue for my laptop by uninstalling the device through device manager drivers included and restarting my laptop.

Activating and Using Your HP PC’s Fingerprint Reader

Open download list Select all Deselect all. To setup fingerprimt wireless network connection, you must be within range of a wireless Access Point. Please make a different selection, or visit the product homepage.

You can follow the question or vote as helpful, but you cannot reply to this thread. I do not work for Microsoft. Not sure which drivers to choose? Modify your browser’s settings to allow Javascript to execute.

Once your fingerprint is properly enrolled, you can now use it to access the computer. When you start the installation, verify that the wireless light with an antenna symbol above the keyboard is on fingerprinr light in order to install properly the wireless drivers. Brian Hasden Replied on March 9, Move your finger in a straight line without turning it sidewards.


The list of all available drivers for your product is shown above. Hopefully your issue is resolved.

It only makes sense to put it to good use, having paid for it. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Many thanks, this worked for me on my Windows 10 bit HP Folio laptop which stopped working after an update. The list of recommended drivers for your product has not changed elitebok the last time you visited this page. Javascript is disabled in this browser.

No “Fingerprint Password” option in Sign-in options. – Microsoft Community

Select CERN and click connect. Run your fingerprint on the reader to logon. If not, touch that antenna symbol with your finger: Why can’t the Microsoft people ever propose these simple fixes!? Hopefully, you can now get going with your Fingerprint Reader, without any additional help. Since no other person has the same fingerprint as you, that means they will not be able to access your laptop.


HP EliteBook p Notebook PC – Driver Downloads | HP® Customer Support

Then click on the HP Wireless Assistant window which senor in the bottom right corner of the screen. The user will enroll his fingerprint, using the Fingerprint Enrollment Wizard.

If the CMF icon is not present reboot your computer and wait some minutes. Follow the onscreen prompts to register your fingerprint, placing your finger on the fingerprint reader when prompted to.

On the warning “You are connecting to the unsecured network Operating System – Windows 7, Windows 8, Windows 8. FateAccompli Replied on April 14, We were unable to retrieve the list of drivers for your product.

They must be registered in the CERN network database via http: Wait until connected to close that dialog box.